Terms & Conditions
1. Eligibility & Who Can Use This Website
To use our website or book treatment you must:
• Be at least 18 years old
• Have the legal capacity to enter into a contract
• Use the website for lawful purposes only
• Provide accurate information when submitting forms or enquiries
We reserve the right to refuse access to anyone who violates these Terms.
2. Website Use & Member Accounts
You may use this website for personal, non-commercial purposes.
If we use a booking portal or account login system:
• You must keep your login details confidential
• You are responsible for all activity under your account
• We may suspend or terminate your account at any time if:
– You misuse the website
– Provide inaccurate information
– Violate clinic policies
– Fail to attend appointments without notice
We are not liable for unauthorised use of your account.
3. Changes to Our Services & Website
We may change, update, or discontinue:
• Services offered
• Prices
• Treatments
• Website content
• Booking availability
• Policies and procedures
at any time without notice.
We may also revise these Terms periodically. The updated version will always be published with the new date.
4. Intellectual Property & Copyright
All content on this website is owned or licensed by Samantha Green Aesthetics, including:
• Text
• Images
• Logos
• Graphics
• Website layout
• Treatment descriptions
• Branding and design
You may not:
• Copy
• Reproduce
• Modify
• Print for commercial use
• Publish elsewhere
• Distribute our content
without prior written consent.
Any unauthorised use may result in legal action.
5. Medical Suitability & Treatment Disclaimer
Aesthetic treatments are medical procedures.
You understand that:
• All treatments require a consultation
• Treatment is not guaranteed until medical suitability is confirmed
• You must provide complete and accurate medical history
• Results vary between individuals
• No treatment guarantees specific outcomes
• Before/after images are for illustrative purposes only
We reserve the right to decline or postpone treatment if it is not medically safe.
Nothing on this website constitutes medical advice. Always book a consultation for personalised guidance.
6. Payments, Pricing & Accepted Methods
Prices are listed in GBP and may change at any time.
Payment methods accepted:
• Debit/credit card
• Bank transfer
• Cash
• [Add others if relevant]
Payment is due at the time of treatment unless agreed otherwise.
Promotional or introductory prices may be time-limited.
We reserve the right to correct errors in pricing or descriptions.
7. Deposits, Refunds & Cancellations
A. Deposits
Some treatments require a non-refundable deposit.
Deposits are transferable with adequate notice.
B. Cancellations
We require [insert notice period, e.g., 48 hours] to cancel or reschedule.
Cancellations after this period may result in loss of deposit or a fee.
C. Refunds
• Refunds are not given for completed treatments.
• Skincare products can only be returned if unopened and unused.
• We do not refund dissatisfaction with results.
• Refunds are only issued if we cannot safely provide a booked treatment.
8. Accuracy of Information
We aim to keep all content accurate and up to date, but:
• Treatments may change
• Results vary
• Website information may contain small errors or omissions
• Content is for general guidance, not medical advice
You are responsible for verifying information before making decisions.
9. Warranties & Limitation of Liability
We provide this website “as is” without warranties of any kind.
We do not guarantee:
• Uninterrupted website access
• Error-free content
• Specific aesthetic results
• Compatibility with your device or browser
We are not liable for:
• Damages from using the website
• Loss of data
• Website downtime
• Personal decision-making based on website info
• Post-treatment complications if aftercare is not followed
• Loss or damage of personal belongings in clinic
Nothing in these Terms limits liability where it is unlawful (e.g., negligence causing injury).
10. Third-Party Links
Our website may contain links to:
• Social media pages
• Booking systems
• External websites
We are not responsible for the accuracy, privacy, or content on external websites.
Visiting external sites is at your own risk.
11. Privacy & Data Protection
Your personal data is handled according to our Privacy Policy, which complies with UK GDPR and the Data Protection Act 2018.
This includes:
• What data we collect
• Why we collect it
• How long we store it
• Your rights
• How to contact us
You can view it here: [Insert Privacy Policy link]
12. Suspension or Termination of Website Access
We may suspend or block access to any user who:
• Misuses the website
• Violates these Terms
• Attempts unauthorised access
• Interferes with other users
• Submits harmful or fraudulent information
We may also restrict the website due to maintenance or updates.
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be handled in English courts.